Helping Families and Friends Honor Their Loved One

Thursday 8 July 2020

The Department of Health and Human Services Victoria has advised that from 11:59pm Thursday, 8 July 2020, the Greater Melbourne Area and Mitchell Shire, north of Melbourne is going back to Stage 3 Restrictions in an effort to control a second wave of Covid-19 Virus infections. Funerals held in these areas will be limited to 10 people ONLY (family & friends) plus those required to conduct the funeral be they indoor or outdoor services.

This affects our Funeral Home Chapel, all Cemetery Chapels at GMCT and SMCT and Churches across Melbourne and the Mitchell Shire.
Our Funeral Home Chapel, is available for services for up to 10 Mourners, subject to the 4 square meter rule in area, for Social Distancing. We do offer Live Streaming.
These rules will apply for at least the next 6 weeks, or as advised by the Victorian State Government.


Looking after and Caring for our Clients, Families and Staff.

Tribute Funeral Services is available to assist families following the death of a family member or friend, at this unprecedented time in Australia’s history.

Tribute Funeral Services is following the guidelines and directives of the Federal and Victorian State Government Health Authorities, while being aware of the emotional toll that organizing and coping with a Funeral Service at this time.

We trust that these measures will reduce the likelihood of spreading the COVID-19 virus, and still allow us to provide the best possible Service to our families that Tribute Funeral Services is renowned for within the Victorian Community and Funeral Industry, and the Independent Funeral Director of choice for Melbourne Families.

We have initiated the following processes to protect our families and friends, as well as our staff..

Meetings and Appointments

We are available to meet with family members to discuss and arrange Funeral Services, in our office, and request a limit of two (2) family members, in line with Australian Government recommendations, we will endeavor to maintain the 1.5 meter social separation spacing during the meeting, or we can arrange a phone call, if our families deem it necessary to limit face to face meetings.

Cleaning and Hygiene

We have provided staff with the necessary hygiene equipment to ensure we are doing our best to safeguard against the rapid spread of COVID-19.

Our Chapel, Reception, Meeting rooms and associated amenities at Ravenhall (Deer Park/Caroline Springs area) will be cleaned between each service and meeting or other associated event.

Funeral Service Attendance and Participation

Traditionally Funeral Services see between 30 and 70 Family and Friends attend to pay their respects and to say their goodbyes, however in these extraordinary times, we are advising our families that we need to limit those attending a Funeral Services to Immediate Family Only, not only for the safety of our families, but also our Staff, Celebrants and Clergy.

Due to the new social distancing requirements dictated by the Federal Government for gathering of the general public for events while indoors or outdoors

For Services held in our Tribute Funeral Services Chapel, we are now offering Video Streaming for those who cannot attend the service in person, due to the Social Spacing Laws, travel restrictions, or personal safety, and the service can be viewed on a PC, Tablet/iPad or Smartphone.

Victoria’s current restriction levels.

What you need to know

  • To help slow the spread of coronavirus (COVID-19), stay safe by regularly washing your hands, keeping at least 1.5 metres from other people, and staying home if you feel unwell.
  • If you have symptoms of coronavirus (COVID-19) get tested.
  • From 11:59pm on 8 July if you live in metropolitan Melbourne and the Mitchell Shire you must stay at home. You can only leave home for one of the four reasons – shopping for food and supplies, care and caregiving, exercise, and study and work, if you can’t do it from home.

I live in metropolitan Melbourne and Mitchell Shire – can I attend a funeral?

From 11:59 pm on 8 July, funerals held in metropolitan Melbourne and Mitchell Shire will be limited to 10 mourners plus those required to conduct the funeral. You can travel to a funeral outside of metropolitan Melbourne and Mitchell Shire, where limits to the number of mourners also apply. You must practice physical distancing at the funeral.

A funeral held in a private residence in metropolitan Melbourne and Mitchell Shire will be limited to the members of the household, plus the people required to conduct the ceremony.

You should never attend a funeral if unwell.

I live in metropolitan Melbourne and Mitchell Shire – can I hold a wake?

No. Wakes are a separate event to funerals. Currently wakes cannot be held in metropolitan Melbourne and Mitchell Shire.

In addition, if you live in metropolitan Melbourne and Mitchell Shire, you cannot leave your home to attend a wake.

How many people can attend a wake after a funeral?

Wakes are a separate event to funerals. The gathering limits apply based on the venue in which the wake is held.

Cemetery Trusts and Tracing Requirements

Cemetery Trust seating at the graveside will continue to NOT be supplied due the social distancing requirements and the type of adjoining seating usually provided.

As a part of easing restrictions, a requirement when holding funerals to aid any future contact tracing is that a record of the contact details of all persons attending a funeral/memorial gathering are to be recorded.

The advice from DHHS in regards to the taking and keeping of attendee contact details are as follows:

Restrictions – weddings and funerals

(a) must not host a wedding or funeral, unless that wedding or funeral complies with the requirements of the Stay at Home Directions (No 6); and

Note: the Stay at Home Directions (No 6) limit the number of people who may attend wedding or funeral.

(b) must request that each person who attends the wedding or funeral provide:

(i)            their first name; and
(ii)           a contact phone number; and,

if provided by the person, must keep a record of those details, and the date and time at which the person attended the facility.

For those required to keep records, how long do records need to be kept?

Keep for a 28 full days. This is two full incubation periods and makes it likely that records will be available should an investigation look back into who was potentially exposed, but would not be unduly onerous / invade privacy by keeping records for any longer than absolutely necessary to meet the purpose of the requirement.

Should the records be destroyed after a certain period?

Destroy after 28 full days from the date of the service provided to the individual. I.e. destroy after the required keeping period. This only applies to services where Records are not normally kept, i.e. this is special record-keeping introduced only by the Directions. No health records should be destroyed for example, that have their own normal statutory etc. periods for required retention.

What if the person doesn’t want to give their details?

Explain the purpose (to aid any future required contact tracing) in order to protect the health of the individual receiving the service. But not compulsory – the person must not be denied the service if they decline to provide their details after a clear explanation as to the rationale and purpose. It is not a matter that should cause a hairdresser (for example) to overly police the collection of private data, or cause an excuse to deny services (which might be denied on other grounds e.g. stigma or prejudice for example).

It is the responsibility of the Funeral Director to gather, record and store this information.

These measures are in line with Cemetery Trust venues across Melbourne through the Greater Metropolitan Cemetery Trust (GMCT) & Southern Metropolitan Cemetery Trust (SMCT)
Chapel capacity list.. with respect to the New Personal Space requirements.

Fawkner Memorial Park
Cordell Chapel – 10 people
Joyce Chapel – 10 people
Crick Chapel – 10 people
Catering – Fawkner tea rooms – 0 People

Northern Memorial Park
Catering – Eden room – 0 people
Catering – Tanderra room – 0 people

Lilydale Memorial Park
Federation Chapel – 10 people
Catering – function room – 10 people

Altona Memorial Park
Chapel of Repose – 10 people
Catering – Commemoration Centre – 10 people

Boyd – 10 people
Atrium – 10 people
Renowden – 10 people
Wilson – 10 people
Blair – 10 people
Witness Cremation Room at Springvale – 6 people
Function Room – (Rooms can be Combined)
Cedar, Birch,Oak,Redwood 10 People
Botanical 10 People, Eucalypt 10 People, Bamboo 10 People.

Stratus – 10 People
Cumulus – 10 people
Cirrus – 10 people
The Sanctuary – 10 people
Witness Cremation Room at Bunurong – 3 people
Function Room 10 People
(Rooms can be Combined)

Re-Published from concerning current status and information for Victoria Stage 3 Restrictions

To reduce the risk of coronavirus virus spreading, employers and event organisers need to be aware of the new restrictions for indoor and outdoor gatherings.

The Australian Health Protection Principal Committee (AHPPC) has recommended limits on organised

Victoria Stage 3 Restrictions

Key messages 

  • Stay home. Protect the health system. Save lives.
  • There are only four reasons to leave home: 
    • shopping for what you need – food and essential supplies 
    • medical, care or compassionate needs 
    • exercise in compliance with the public gathering requirements 
    • work and study if you can’t work or learn remotely 
  • We’re asking Victorians to stop looking for loopholes.
  • The advice is clear, by staying at home you’re saving lives.
  • New COVID-19 resources have been developed to provide guidance to GPs and health services including chronic disease managementpalliative and end of life care, and advice for immunisations services. 
  • New mental health and wellbeing advice has been updated with a number of electronic resources available. 
  • A detailed FAQ on the stay at home directions has been developed and published on this site.

Current directions arising from the declared state of emergency

A range of restrictions are in place an include, staying at home, restrictions on particular activities, detention, restrictions on airports and cruise ships, aged care, hospitals and isolation.

These are defined in a list of Directions from the Chief Health Officer that are in effect and can be viewed viewed on this site.

Healthcare system

  • Doctors, nurses, midwives and mental health professionals can deliver temporary Medicare Benefits Schedule and Department of Veterans’ Affairs items via telehealth, provided those services are bulk billed.

Flu Vaccinations

  • All Victorians are encouraged to get their Flu Vaccination, now available from Pharmacies and GPs. The vaccination cannot protect you from COVID-19 but will ensure your immunity isn’t compromised further by contracting Influenza.
  • From 1 April, Victorian pharmacists can administer approved vaccinations outside of their normal location – through the mobile and outreach services of a hospital, pharmacy or pharmacy depot, increasing access to immunisations for all Victorians.
  • It is also easier for younger Victorians to get these immunisations from their local pharmacy. Appropriately trained pharmacists can now administer the flu shot to children 10 years of age and older.
  • Pharmacists will also be able to administer the measles-mumps-rubella, meningococcal ACWY and whooping cough-containing vaccines to people 15 years of age and older – protecting young people from deadly diseases that, combined with the threat of coronavirus, could overwhelm the state’s hospitals.

More information

Clinical information

Health services and general practice – coronavirus disease (COVID-19)

Consumer information

About Coronavirus (COVID-19) – information for the general public

World Health Organization – health topic – Coronavirus

Smartraveller website


A public information hotline is provided by Health Direct – 1800 675 398.

Medical practitioners needing clinical information or to notify suspected or confirmed cases can contact the Department of Health and Human Services Communicable Diseases Section on 1300 651 160 (24 hours).